Privacy Policy

1. Who We Are

Dream Pinpoint is an Uttarakhand cab tour operator providing private cab booking services for spiritual journeys, family trips, and weekend getaways across Uttarakhand. We operate primarily via WhatsApp and direct phone calls.

Business Name: Dream Pinpoint
Website: dreampinpoint.com
Contact: +91 63955 70183 (WhatsApp & Call)

2. Information We Collect

When you contact us to book a tour or inquire about a package, we may collect the following information:

• Name -to address you personally and confirm your booking
• Phone number -to communicate via WhatsApp and voice calls
• Travel dates and destination -to arrange your cab and itinerary
• Number of travelers and ages -to recommend the right cab and package tier
• Pickup and drop location -to plan your route and fare accurately

We do not collect payment card details, passwords, or sensitive financial information through this website. All payments are arranged directly during booking confirmation.

3. How We Use Your Information

Information you share with us is used only for the following purposes:

• To confirm your cab booking and share trip details
• To send updates about your departure, driver name, and contact number
• To provide WhatsApp support during your journey
• To respond to your inquiries and customise package itineraries
• To share fare quotes and availability information

We do not use your information for unsolicited marketing, automated profiling, or selling to third parties.

4. WhatsApp Communication

When you message us on WhatsApp, your conversation is subject to WhatsApp's own Privacy Policy in addition to ours. We use WhatsApp only for booking communication and trip support. We do not add you to any group chats or broadcast lists without your consent.

5. Information Sharing

We share your information only in the following limited situations:

• Your assigned driver -we share your name and phone number with your driver for pickup coordination
• Legal requirements -if required by applicable Indian law or government authority

We do not sell, rent, or share your personal information with advertisers, data brokers, or any third-party marketing companies.

6. Data Retention

We retain booking-related information (name, phone, travel details) for a reasonable period to handle follow-up queries, repeat bookings, and dispute resolution. If you wish to have your information deleted from our records, contact us via WhatsApp or phone and we will honour the request within 7 days.

7. Website Analytics

Our website may use basic analytics tools to understand visitor traffic patterns (e.g., which pages are viewed most). This data is anonymous and aggregated -it does not personally identify you. No cookies requiring consent are currently placed on this website beyond standard browser behaviour.

8. Children's Privacy

Our services are intended for adults booking on behalf of themselves or their families. We do not knowingly collect personal data from children under the age of 18. Children travel as part of family bookings managed by their parents or guardians.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our records
• Opt out of any future communication

To exercise any of these rights, please contact us directly via WhatsApp or phone.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised date. We recommend checking this page periodically.

Last updated: April 2026